Privacy Policy

Luxurious Louvers respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, call, text, email, request a consultation, or interact with our business online.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Project address or service location
• Product interests, measurements, photos, project notes, and consultation details
• Messages submitted through forms, phone calls, text messages, email, or other communication channels

We may also collect basic website usage information, such as pages visited, device type, browser type, referral source, and general location data through analytics or advertising tools.

How We Use Information

We use collected information to:

• Respond to inquiries and consultation requests
• Schedule appointments
• Prepare estimates, proposals, and service documents
• Communicate about products, services, project details, scheduling, and follow-up
• Improve our website, advertising, customer experience, and internal operations
• Send occasional service-related or marketing communications where permitted by law
• Protect our business, customers, website, and legal rights

Calls, Text Messages, and Email

By submitting your phone number or email address, you authorize Luxurious Louvers to contact you by phone, text message, or email regarding your inquiry, consultation, estimate, project, or related services. Message and data rates may apply. You may opt out of marketing texts or emails at any time by replying STOP to texts or by contacting us directly.

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, analytics tools, advertising platforms, and similar technologies to understand website activity, measure advertising performance, improve user experience, and deliver relevant marketing. You can adjust cookie settings through your browser.

Sharing Information

We do not sell your personal information. We may share information only when reasonably necessary with service providers, contractors, software platforms, payment processors, advertising platforms, legal advisors, or other parties involved in operating our business, completing your project, or complying with legal obligations.

Photos, Renderings, and Project Information

If you provide project photos, measurements, drawings, renderings, or design details, we may use them to evaluate your project, prepare recommendations, coordinate installation, or communicate with vendors and installers. We will not intentionally publish identifiable private project information without permission.

AI-Generated or Rendered Images

Some website images may be design renderings, concept imagery, AI-generated visuals, manufacturer imagery, or representative examples. These images are intended to illustrate design possibilities and may not represent completed installations by Luxurious Louvers unless specifically stated.

Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, email, text message, or electronic transmission is guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, maintain business records, complete projects, comply with legal obligations, resolve disputes, and improve our services.

Your Choices

You may request to update, correct, or delete certain personal information by contacting us. We may retain information when required for legitimate business, legal, tax, warranty, dispute resolution, or recordkeeping purposes.

Third-Party Links

Our website may contain links to third-party websites, including manufacturers, fundraising pages, social platforms, or other resources. We are not responsible for the privacy practices, security, or content of third-party websites.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Luxurious Louvers
Phone: (919) 995-6551
Website: www.luxuriouslouvers.com